AI receptionist for WhatsApp

The receptionist that never clocks out.

Receply answers every customer in seconds — booking, qualifying, answering 24/7 — then hands the chat to you the moment a human touch is needed.

Replies in seconds, 24/7 Keeps your own number You take over anytime
R
Riverside Hotel
Online · replies instantly
The hidden leak

A slow reply is a lost customer.

Most businesses don't lose customers to rivals — they lose them to silence. The research is blunt:

21×
more likely to convert a lead when you reply within 5 minutes instead of 30
Lead Response Management / Harvard Business Review
74%
of customers now expect service 24/7 — not just 9-to-5
Zendesk CX Trends, 2026
~70%
of routine customer questions AI can resolve with no human needed
Customer-service AI data, 2025
Step 1 · Getting started

Live in days, not months.

Receply plugs into the WhatsApp number your customers already message. No app for them to download, nothing for you to relearn.

01

Connect

We link Receply to your existing WhatsApp Business number. Your customers keep texting the same number.

02

Teach

We load your hours, services, prices, FAQs and booking rules so the AI sounds exactly like your business.

03

Automate

The AI greets, answers, qualifies and books — in your customer's language — the moment a message arrives.

04

Oversee

Watch every conversation live from one dashboard and jump in whenever you want. The AI steps aside instantly.

Step 2 · Every conversation

What your customers experience.

Once you're live, here's exactly how each chat plays out — and where you stay in control. No black box, no confusion.

1
AI · instant

A customer messages your WhatsApp

Day or night, Receply greets them and replies in seconds — never a missed message or a "we'll get back to you tomorrow."

2
AI · handles it

It answers, qualifies & books

Questions, availability, reservations — handled in the customer's own language, using your prices, hours and rules.

3
Handoff

Anything sensitive? It hands off to you

A complaint, a refund, or a customer asking for a person — the AI steps back and alerts you, with the whole conversation attached. It never guesses on what matters.

4
You · in control

You reply from one dashboard

The moment you jump in, the AI goes quiet — no talking over each other, no dropped context. The customer just feels well looked after.

5
AI · resumes

You mark it done — the AI takes back over

Next time that customer writes, Receply picks up right where things left off, remembering the history. You're free again.

What it does

A full front desk, built into your chat.

Instant 24/7 answers

Greets and replies in seconds at 3pm or 3am — so no enquiry ever sits unread until morning.

Bookings & scheduling

Checks live availability, takes reservations, and writes them straight to your calendar — no double-bookings.

Speaks their language

Detects and replies in your customer's language automatically — warm, on-brand, and natural every time.

Smart qualifying

Asks the right questions, captures details, and filters serious enquiries from time-wasters before they reach you.

Seamless human handoff

The moment it's sensitive or you want control, the AI steps back and you take over — with full context, no awkward gap.

Live monitoring dashboard

See every conversation, past and present, in real time. Full transparency over what was said, when, and why.

Human-in-the-loop

Automation with a safety net.

Receply is built on one principle: reliability over cleverness. It never guesses on the things that matter. When a conversation turns sensitive, the AI hands it to you — instantly, with the whole thread intact.

  • Customer asks for a person — handed over at once.
  • Complaints, refunds, anything delicate — escalated, never improvised.
  • You reply from the dashboard and the bot goes quiet — no talking over each other.
  • Mark it resolved and the AI quietly resumes for next time.
AI“Hi! We have a sea-view double free this weekend — shall I book it?”
AICustomer: “Actually I need to dispute a charge.”
HandoffOwner notified · bot paused · full context attached
You“Hi, this is the team — let me sort that out for you right now.”
ResumeMarked resolved → AI takes over again automatically
Peace of mind

You're always in control.

See everything

Every conversation, live and logged — full transparency over what was said, when, and by whom.

Take over anytime

Jump into any chat with one click. The AI steps aside instantly — you're never locked out of your own business.

Your data stays private

Customer data lives in your approved storage — never sold, never leaked to third parties.

Time & money

Cheaper than a missed booking. Far cheaper than a hire.

A receptionist costs a salary every month. Receply costs a fraction of one — and never sleeps, calls in sick, or misses an after-hours message.

Industry studies value each unanswered call or message at $100–$1,200 in lost revenue. Receply catches the ones you used to never even see.

~70%
of routine questions handled with zero effort from you
€0
overtime, training, or turnover cost
+Hours
of your week given back, every week
24/7
enquiries captured while you sleep
Made for

Built for the businesses that live on WhatsApp.

Hotels & guesthouses Restaurants & cafés Clinics & dentists Salons & spas Real estate Tour operators Gyms & studios Auto services Event venues
Pricing

Simple plans that pay for themselves.

One-time setup, then a flat monthly price. No per-message surprises.

Starter
For a single small business getting started.
€40/mo
+ one-time setup
  • 24/7 AI answering on WhatsApp
  • FAQs & business info
  • Live monitoring dashboard
  • Human takeover anytime
Get started
Premium
Multi-location or high-volume operations.
Custom
tailored to you
  • Everything in Professional
  • Multiple numbers / locations
  • Custom skills & integrations
  • Priority support
Talk to us

Annual billing available — get two months free. Cancel anytime.

Questions

Good to know.

Do I have to change my phone number?

+
No. Receply works with the WhatsApp number your customers already know. They keep texting the same number — it simply answers instantly now, and you manage everything from one dashboard.

Will customers know it's a bot?

+
Receply is warm, natural and on-brand. And the moment a real person is needed, it hands off to you transparently — so customers always feel looked after, never stuck with a robot.

What if the AI doesn't know something?

+
It never guesses on what matters. If it's unsure, sensitive, or you've flagged it, the conversation is escalated to you immediately with full context. Reliability comes first.

Can I jump into a conversation myself?

+
Always. Open the live dashboard, type a reply, and the AI steps aside instantly. When you mark the chat resolved, it quietly resumes for the next message.

How long does setup take?

+
Most businesses are live within a few days. We handle the WhatsApp connection and load your details, hours, services and FAQs so it sounds exactly like you.

Is my customer data safe?

+
Yes. Your conversations and customer data stay in your approved storage — not scattered across third parties. Privacy is built into the foundation.
Ready when you are

Stop losing customers to “sorry for the late reply.”

See Receply answer, book and hand off — live, on your own business — in a free 20-minute demo.